Technology Support Specialist

2 weeks ago


Chicago, Illinois, United States Prairie State College Full time
Job Summary

We are seeking a highly skilled Technology Support Services Analyst to join our team at Prairie State College. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our college's technology infrastructure.

Key Responsibilities
  • Maintain a high level of confidentiality and work independently to troubleshoot complex technical issues.
  • Configure and analyze technology hardware and software to assist in problem recognition, prevention, and resolution.
  • Provide hardware and software support to end-users, maintain technology equipment, and ensure consistency across facilities.
  • Assist with maintenance and documentation, inventory, and backup of College technology.
  • Perform investigation, recommendation, and pricing of technology hardware and software based on end-user needs and requirements.
  • Provide support in the operation of peripheral equipment to end-users.
  • Apply logic and critical thinking to the process of initiating, monitoring, and interpreting computer production.
  • Keep up to date with industry trends and abreast of latest industry software and available updates.
  • Develop and maintain a working knowledge of the College's production systems, hardware, software, and applications.
  • Maintain thorough knowledge and documents problems utilizing the Problem Management online system.
  • Develop and maintain technology support documentation and provide end-user training.
  • Establish and maintain a professional working relationship with user community, students, faculty, vendors, co-workers, and administration.
  • Serve as lead worker to entry-level staff and/or department student/part-time interns or assistants.
Requirements
  • Associate degree or equivalent college coursework (60 hours) with one-year work experience with currently supported Windows and Macintosh operating systems and microcomputer hardware in a network environment.
  • High School diploma and 3 years of job-related experience, including one-year work experience with currently supported Windows and MacIntosh operating systems and microcomputer hardware in a network environment.
  • Demonstrated knowledge of computer applications, Windows software, hardware, and networked environments.
  • Strong working knowledge of word processing and spreadsheet software.
  • Demonstrated ability to work independently after initial instructions with high degree of accuracy.
  • Ability to communicate effectively both orally and in writing.
Preferred Qualifications
  • Bachelor's degree or degree candidate in information systems or computer science.
  • A+ certification.
  • Network+ certification.
  • Other computer certifications.


  • Chicago, Illinois, United States Buyk corp Full time

    Job Title: Technology Support SpecialistAbout the Role:Buyk Corp is seeking a highly skilled Technology Support Specialist to join our IT Team. As a key member of our team, you will be responsible for coordinating, planning, and implementing technology-related initiatives to support our company operations.Key Responsibilities:Implement and maintain Company...


  • Chicago, Illinois, United States Ariel Investments Full time

    Job Title: Technology Support SpecialistAriel Investments is a premier asset management firm seeking a skilled Technology Support Specialist to join our Technology Operations team in Chicago.The successful candidate will be responsible for delivering exceptional technical support to our team members, ensuring seamless integration of our key trading, back...


  • Chicago Heights, Illinois, United States Chicago Heights Fire Department Full time

    Job Title: Technology Support SpecialistChicago Heights Fire Department is seeking a highly skilled Technology Support Specialist to join our team.Job Summary:We are looking for a detail-oriented and organized individual to provide technical support for our computer systems, mobile devices, and peripherals. The successful candidate will have a strong...


  • Chicago, Illinois, United States Inspiroz Full time

    Job OverviewInspiroz is in search of a motivated and detail-oriented Educational Technology Support Specialist to become a vital member of our on-site IT assistance team. In this role, you will be instrumental in providing daily technology support across our network of charter schools.As part of our dedicated team, you will work under the guidance of an...


  • Chicago, Illinois, United States Prairie State College Full time

    Job SummaryThis is a challenging and rewarding role that requires a high level of technical expertise and excellent communication skills. As a Technology Support Services Analyst, you will be responsible for providing technical support to end-users, maintaining technology equipment, and ensuring consistency across facilities throughout the college.Key...


  • Chicago, Illinois, United States Prairie State College Full time

    Job SummaryThis role is responsible for providing technical support and maintenance for College technology hardware and software in a network environment.Key ResponsibilitiesMaintain a high level of confidentiality and work independently with excellent troubleshooting skills.Configure technology hardware and software, analyze issues, and provide solutions to...


  • Chicago, Illinois, United States destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to implement and manage technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key Responsibilities:Implement and manage legal technology solutions, including case management...


  • Chicago, Illinois, United States Bimbo Bakeries Full time

    Job Title: Specialist Baking Technology and CommercializationAre you passionate about baking and commercialization? Do you have a strong background in food science and engineering? We are seeking a highly skilled Specialist Baking Technology and Commercialization to join our team at Bimbo Bakeries USA.Job Summary:The Specialist Baking Technology and...


  • Chicago, Illinois, United States Legal & General Investment Management America Full time

    Job SummaryWe are seeking a highly skilled Technology Support Analyst to join our Production Services Team. As a key member of our team, you will be responsible for providing technical support and expertise to our end-users, ensuring the smooth operation of our production systems and applications.Key ResponsibilitiesProvide expert-level technical support to...


  • Chicago Heights, Illinois, United States Chicago Heights Fire Department Full time

    Chicago Heights Fire Department is seeking a skilled Technology Support Professional to join our team. As a key member of our technology department, you will be responsible for ensuring the smooth operation of our computer systems, mobile devices, and peripherals. Your expertise will be essential in configuring computers for end-users, supporting the...


  • Chicago, Illinois, United States AMS Staffing, Inc. Full time

    Job Title: Senior Technology Support AnalystWe are seeking a highly skilled Senior Technology Support Analyst to join our team at AMS Staffing, Inc. in Chicago. This is a full-time, direct-hire position with a competitive salary and excellent benefits.Job SummaryThe Senior Technology Support Analyst will provide expert technology support and customer service...


  • Chicago, Illinois, United States Medix Technology Full time

    Infrastructure Project CoordinatorContract to Hire after 12 monthsWork Location: Hybrid schedule onsite 2-3 days/weekHourly Range: $56-$63 / hour W2ABOUT MEDIX TECHNOLOGY / ABOUT THIS ROLEMedix Technology is actively seeking an Infrastructure Project Coordinator for a role with a prominent healthcare organization. This client is recognized as a leading...


  • Chicago Heights, Illinois, United States Chicago Heights Fire Department Full time

    Job SummaryWe are seeking a highly skilled Technology Support Professional to join our team at the Chicago Heights Fire Department. As a key member of our IT team, you will be responsible for providing technical support and maintenance for our computer systems, mobile devices, and peripherals.Key ResponsibilitiesTroubleshoot and Repair Computer Systems:...


  • Chicago, Illinois, United States AMS Staffing Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Technology Support Analyst to join our team at AMS Staffing Inc. as a Technical Support Specialist. The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.Key ResponsibilitiesProvide expert-level technical support to employees across the...


  • Chicago, Illinois, United States National Louis University Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at National Louis University. As an IT Support Specialist, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have access to the technology they need to succeed.About the Role:Provide...

  • IT Support Specialist

    12 hours ago


    Chicago, Illinois, United States National Louis University Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at National Louis University. As an IT Support Specialist, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have a seamless and productive experience with our technology systems.Key...


  • Chicago, Illinois, United States destinationone Consulting Full time

    Job Overviewdestinationone Consulting is a leading recruitment agency specializing in diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with...


  • Chicago, Illinois, United States Bimbo Bakeries USA Full time

    Join Our Team as a Baking Technology and Commercialization SpecialistBimbo Bakeries USA is a leading baking company with over 20,000 associates nationwide. We are seeking a highly skilled Baking Technology and Commercialization Specialist to join our team.Key Responsibilities:Support assigned bakeries in the areas of ingredient, formula, process baking...

  • IT Support Specialist

    3 minutes ago


    Chicago, Illinois, United States National Louis University Full time

    Job Title: IT Support SpecialistAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at National Louis University. As an IT Support Specialist, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have access to the technology they need to succeed.Key...

  • IT Support Specialist

    2 weeks ago


    Chicago, Illinois, United States Batch Freight Full time

    Job OverviewBatch Freight is seeking a skilled IT Specialist to provide technical support and maintain our technology infrastructure. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for technology.Key ResponsibilitiesProvide technical assistance for hardware, software, and network issuesMaintain...