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Client Relations Specialist

2 months ago


Kansas City, Missouri, United States The Mail Center KC Full time
Job Overview

We are looking for a Client Relations Specialist to enhance customer satisfaction and support our operations. This role involves welcoming clients as they arrive and offering detailed information regarding our products and services. Additionally, you will be tasked with organizing and replenishing the sales area.


Key Responsibilities:

  • Address customer inquiries and resolve complaints effectively.
  • Deliver comprehensive information about our offerings.
  • Diagnose and address product-related issues and concerns.
  • Assess customer needs and guide them to the relevant department.
  • Continuously update and maintain knowledge of our evolving products, services, and available promotions.

Required Qualifications:

  • Prior experience in customer service, sales, or related fields.
  • Strong ability to establish rapport with clients.
  • Proficient in prioritizing tasks and managing multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Exceptional interpersonal skills with a focus on client satisfaction.
  • Excellent organizational and time management abilities.