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Client Relations Specialist
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Client Relations Specialist
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Kansas City, Missouri, United States SS&C Technologies Full timeJob DescriptionTitle: Client Relations Specialist - Triage SupportLocation: Hybrid - Braintree Hill Park, MA metro area ONLYThe Client Support team works closely with all functional teams across the organization to facilitate the resolution of client reported issues, service requests, and/or operational issues. The team serves as an extension of the...
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Client Relations Specialist
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Senior Client Relations Specialist
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Client Relations Specialist
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Client Relations Liaison
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Executive Director of Client Relations
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Client Services Specialist
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Client Relations Specialist
2 months ago
We are looking for a Client Relations Specialist to enhance customer satisfaction and support our operations. This role involves welcoming clients as they arrive and offering detailed information regarding our products and services. Additionally, you will be tasked with organizing and replenishing the sales area.
Key Responsibilities:
- Address customer inquiries and resolve complaints effectively.
- Deliver comprehensive information about our offerings.
- Diagnose and address product-related issues and concerns.
- Assess customer needs and guide them to the relevant department.
- Continuously update and maintain knowledge of our evolving products, services, and available promotions.
Required Qualifications:
- Prior experience in customer service, sales, or related fields.
- Strong ability to establish rapport with clients.
- Proficient in prioritizing tasks and managing multiple responsibilities.
- Exhibit a positive and professional attitude.
- Exceptional interpersonal skills with a focus on client satisfaction.
- Excellent organizational and time management abilities.