Store Manager in Training Position

2 weeks ago


East Lansing, Michigan, United States Insomnia Cookies Full time
{"title": "Store Manager in Training", "description": "Store Manager in Training

At Insomnia Cookies, we are seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for leading a team of 2-5 team members and ensuring excellent customer service and sales performance.

Key Responsibilities:
  • Supervise and train team members on cookie sales and customer delivery procedures.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
About Us:

Insomnia Cookies is a rapidly growing company with over 290 stores globally. We are known for our innovative bakery + delivery concept and our commitment to providing excellent customer service.

", "lang_code": "en-US"}

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