Auto Claim Representative Trainee

3 weeks ago


Richmond, Virginia, United States Travelers Insurance Full time
Auto Claim Representative Trainee Job Description

We are seeking a highly motivated and detail-oriented Auto Claim Representative Trainee to join our team at Travelers Insurance. As a key member of our claims team, you will be responsible for investigating, evaluating, and resolving claims related to auto damage.

Key Responsibilities:

  • Investigate and evaluate claims to determine coverage and liability
  • Communicate with policyholders, claimants, and other stakeholders to resolve claims
  • Work closely with unit managers and mentors to ensure timely and accurate claim resolution
  • Participate in ongoing training sessions to stay up-to-date on industry developments and company policies

Requirements:

  • Bachelor's degree preferred or 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Attention to detail and ability to maintain accurate records

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Travelers Insurance:

Travelers Insurance is a leading provider of property casualty insurance and risk management solutions. We are committed to delivering exceptional service and value to our customers and employees.


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