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Restaurant Operations Manager

2 months ago

Memphis, Tennessee, United States Abnerschicken Full time

About Abner's Famous Chicken Tenders

Abner's Famous Chicken Tenders is a fast-casual restaurant concept based in the Mid-South. As we continue to grow, we are looking for strong leaders who want to grow with us.

Job Summary

The General Manager is responsible for planning, organizing, developing, and directing the overall operations of the restaurant. This individual must coach and develop Front Line Managers, ensure excellent guest service, maximize sales and profitability, control food and labor costs, meet budgetary goals, and ensure sanitation, safety, and food quality.

Key Responsibilities

  • Day-to-day operations of the restaurant
  • Works closely with the corporate office in implementing company strategies
  • Ensures quality experiences for all guests
  • Evaluates and monitors customer service and satisfaction and takes corrective action as needed
  • Provides leadership for the entire team by encouraging enthusiasm and a positive attitude and a commitment toward company objectives
  • Monitors quality of products and operations
  • Monitors food costs and implements strategies to ensure proper portion control, yields, and waste minimization
  • Supports marketing and promotional campaigns
  • Recruits, hires, develops, and assists with training and retention of managers and team members
  • Monitors, evaluates, and enforces safe food handling practices and cleanliness standards
  • Monitors maintenance requirements of stores, including care and upkeep of equipment, building, and grounds

Requirements

  • A positive attitude
  • Team focus
  • Passion for creating unique dishes
  • Desire to grow and develop professionally
  • Attention to detail and focus on quality control
  • Interest in contributing to the growth of a local brand
  • LEADERSHIP, PROFESSIONALISM, PASSION

About Us

Abner's Famous Chicken Tenders is a locally owned, multi-concept restaurant group with locations in Tennessee, Mississippi, and Alabama. Since its founding in 2013, we have grown from two fast-casual pizza locations to a portfolio consisting of 9 Pyro's Fire Fresh Pizza locations, 6 Abner's Famous Chicken Tenders locations, 2 Ice Cream & Coffee concepts (Levee Creamery & Highland Creamery), and 3 Wolf River Brisket locations. We are continuing to expand and are looking for great people to help us grow.