Restaurant Operations Manager

1 week ago


Memphis, Tennessee, United States Whataburger Full time
Restaurant Manager Job Description

Welcome to Whataburger Careers

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth. Key responsibilities include:

  • Managing front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.
  • Leading the kitchen team to ensure timely and quality food delivery, resolving service issues, and maintaining a clean and safe environment.
  • Developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance.
  • Conducting regular inventory checks, ordering supplies, and maintaining adequate stock levels to prevent stock-outs.
  • Collaborating with Operating Partners to achieve financial goals, manage budgets, and analyze financial reports.
  • Ensuring compliance with health and safety regulations, providing guidance on cleaning, sanitation, and food safety procedures.

Key Skills:

  • Front Counter Management
  • Dining Room Attendant Supervision
  • Coaching and Development
  • Recruitment and Talent Management
  • Health and Safety Compliance
  • Inventory Management
  • Budgeting and Financial Management

Preferred Qualifications:

  • High school diploma or equivalent
  • 1+ years of restaurant leadership experience
  • Food Handlers Certification
  • Food Safety Certification (requirements may vary by location)


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