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Restaurant Operations Manager

1 month ago

Memphis, Tennessee, United States Catherine and Mary's Full time
Restaurant Operations Manager

Management opportunity in the Enjoy A|M Restaurant Group.

The Restaurant Operations Manager seeks to foster a welcoming, guest-centered experience for guests of our restaurants through strong service training, holding to the standards of the Enjoy A|M Restaurant Group, and managing the systems of the FOH team, with a special focus on the servers during any particular shift.

The Restaurant Operations Manager is also responsible for restaurant set up and break down as well as MOD shifts to cover the general manager during absence. The Restaurant Operations Manager assists the general manager with operations when necessary to further their professional skill set and ready them for restaurant management.

Responsibilities and Duties
  • Monitor supplies and inventory to make sure they're used properly and efficiently and that we adhere to the store budget.
  • Assign duties to crew members and create work schedules.
  • Recruit and train team members to excel in their position and mentor team members to grow their professional skill set for promotion.
  • Assist with administrative activities.
  • Ensure guest satisfaction through interaction with guests and support of team members' service execution.
  • Engage in educational opportunities in order to remain up-to-date on the latest industry techniques, tools, and trends.
  • Engage in opportunities that can add to overall workplace accomplishments.

Restaurant Operations Managers work nights, weekends, and some holidays and typically work a five-day work week. General Managers receive paid time off and assistance with health, dental, and vision insurance as well as access to group life and accident insurance.