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Client Engagement and Sales Specialist

2 months ago

Cordova, Tennessee, United States Massage Envy Full time

Welcome to a Place Where Your Career Flourishes
Become a vital part of the Massage Envy team, where we are committed to helping you unlock your potential while supporting clients in their wellness journeys. Our environment is focused on delivering outstanding service and enhancing our community's health and well-being.

Benefits & Compensation:

  • Attractive salary complemented by performance-based bonuses
  • Comprehensive healthcare coverage including medical, dental, and vision plans
  • Matching 401(k) retirement plan
  • Generous paid time off for full-time employees
  • Employee Assistance Program available
  • Extensive training on products and services
  • Enjoy a 20% discount on all retail items

Preferred Qualifications:

  • High school diploma or equivalent; prior experience in retail or sales is advantageous
  • Strong analytical abilities, comfort with numbers and technology, and capacity to handle multiple tasks
  • Exceptional interpersonal skills to foster positive relationships with clients
  • Enthusiastic about holistic wellness with foundational knowledge of massage and skincare

Key Responsibilities:

  • Provide outstanding customer service, ensuring every client feels appreciated and understood
  • Educate clients on the advantages of Total Body Care, introducing new services, enrolling them in the Massage Envy Wellness Program, scheduling appointments, and recommending retail products for home care
  • Support clinic operations by greeting clients, coordinating services, managing calls and emails, and responding to inquiries
  • Help grow and maintain a loyal client base through personal interactions and outreach via phone and email

Company Culture & Support:

  • Support from experienced leaders who are dedicated to your success
  • Recognition initiatives such as Sales Associate of the Year
  • A welcoming community that values diversity and knowledge-sharing

If you are ready to join a team of dedicated professionals who share a commitment to wellness, we look forward to welcoming you.

*ME SPE Franchising, LLC (ME SPE) serves as a nationwide franchisor for independently owned and operated franchise locations. The employer for all posted positions at each franchise site is the respective franchisee, not ME SPE, Massage Envy Franchising, LLC (MEF), or any affiliates, who operate independently. Hiring standards, benefits, and compensation are determined by individual franchisees and may differ by location.