Automotive Service Consultant

1 week ago


Niles, Ohio, United States Golf Mill Ford Full time
Job Description
Golf Mill Ford, a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois, is seeking an experienced Automotive Service Consultant. As a trusted name in the industry, we are committed to excellence in every aspect of our operations. The ideal candidate will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

The estimated salary for this position is around $55,000-$65,000 per year, based on the location and industry standards.

About Golf Mill Ford
Golf Mill Ford is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. We are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.

Key Responsibilities:
  • Consult and interpret customer needs for the technicians.
  • Utilize exemplary customer service and sales skills to drive sales.
  • Serve as the primary point of contact for all automotive service and repair matters.
  • Understand customers' problems and arrange for appropriate service.
  • Prioritize required services, and offer options.
  • Set and manage the expectations of the service delivery for both the customers and technicians.
  • Continuously keep the customer updated on repair needs and completion times.

Requirements:
  • 2+ years of dealership Service Advisor experience is preferred.
  • CDK proficiency preferred.
  • Exemplary customer service skills and sales skills are a must.
  • Phenomenal follow-up skills.
  • Able to work in a high volume environment and multi-task.
  • High energy and positive attitude.
  • Professional personal appearance.
  • Time management skills needed.
  • Must be organized.

Benefits:
  • Medical plans.
  • Dental plans.
  • Vision.
  • Life insurance paid by employer.
  • 401k Retirement plan & Employer match.
  • Paid Vacation.
  • Paid Personal Days.
  • Paid Holidays.
  • Employee Assistance Program (Family).


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