Traveling Operations Support Manager

1 week ago


Denver, Colorado, United States AIR Communities Full time
Job Summary

We are seeking a highly skilled Traveling Service Operations Support Manager to provide coverage and support to our communities with vacant Service and Maintenance Manager positions. This role will also provide managerial support to our communities with essential and time-sensitive hardships.

Key Responsibilities
  • Provide regional oversight of all aspects of Property Maintenance Management, including service requests, management, turn process, preventative maintenance, training, and supervision of staff.
  • May serve as the acting Service Manager wherever/whenever assigned and provide the standard operational support required of AIR's Service Managers.
  • Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality, and Directors of Operations in the completion of action plans required as the result of an audit.
Requirements
  • At least 5 years of experience in Multifamily Service Operations Management.
  • At least 2 years of experience in direct Service Management role.
  • Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager.
  • Must possess strong team building, coaching, and training skills, multiple site supervision experience, and excellent customer service background.
What We Offer
  • Competitive base salary and bonus opportunities.
  • 50% Discounted Rent at AIR communities.
  • Medical, dental, vision, and life insurance options available.
  • Short and long-term disability paid by the company.
  • 401(K) plus company contributions.
  • Paid Vacation, 9 Paid Holidays, and Paid Sick Time.
  • Tuition Assistance Program.
  • Commuter Benefits and Pet-Insurance.
  • Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
  • Paid parental leave of up to 16 weeks.


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