Customer Service Liaison

3 weeks ago


Oakland Gardens, United States Montini Xavier - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Montini Xavier - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to develop and implement customer retention strategies, ensuring high levels of customer satisfaction.
Requirements
  • Strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly and professionally.
  • Previous experience in customer service or a related field is highly desirable.
What We Offer
  • A competitive salary and bonus structure, reflecting your performance and contributions to the agency.
  • A comprehensive benefits package, including license reimbursement and paid time off.
  • Opportunities for professional growth and development, with a focus on advancing your career within the agency.

We are committed to creating a positive and supportive work environment, where you can thrive and make a meaningful impact. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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