Package Liaison

1 month ago


Oakland, California, United States Luxer One Full time
Job Title: Package Liaison

Luxer One is seeking a professional and personable Package Liaison to provide package management services to luxury apartment buildings in the Downtown Oakland and San Francisco area.

Key Responsibilities:
  • Provide in-person support to residents with package questions or issues
  • Log recently-delivered packages into the property's automated package management system
  • Deliver packages to resident doors
  • Organize packages within the room to make it easier for residents to find their packages
  • Identify aging or stale packages and prepare them to be returned to sender
  • Email correspondence with on-site residents and property staff
  • Serve as a primary liaison between the property and the package management provider support team
  • Deliver certain packages directly to residents' doors
  • Perform lightweight maintenance on the locker/package room management system
Requirements:
  • Professional and interpersonal skills to build positive relationships with property managers and residents
  • Access to reliable transportation
  • Comfortable using technology and writing emails
  • Good organizational and independent problem-solving skills
  • Ability to work effectively in environments with varying temperatures
  • Ability to move and arrange packages, some of which may be bulky
  • At least 18 years old
What's In It For You:
  • Opportunities to advance and grow within the company
  • A culture of diversity and inclusion
  • 401K with employer match
  • Accrued PTO and Paid Sick Leave
  • Employee Assistance Program
  • Liaison Uniform and Equipment Provided


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