Customer Service Liaison

4 weeks ago


Greenacres City, Florida, United States Emanate Connections Full time

We are seeking a compassionate and skilled Customer Relations Representative to join our team at Emanate Connections. As a key member of our fundraising team, you will play a vital role in bringing on new donors and supporting our mission to make a positive impact on our local community.

Key Responsibilities:

  • Maintain a strong knowledge of our charity's accomplishments, projects, statistics, and fundraising terms.
  • Conduct presentations to increase awareness and potential donations.
  • Reach sponsorship targets and donor retention goals.
  • Communicate with the team about increasing donor revenue.
  • Build relationships with donors and community business owners.

Requirements:

  • Graduation from a college or university with a Bachelor's degree in a related field or equivalent professional training.
  • Minimum 1 year of experience in a client-facing role.
  • Bilingualism is a plus.
  • Exemplary attitude and work ethic.
  • Positive and professional demeanor.
  • Excellent verbal and written communication skills.
  • Ability to build rapport with donors and prioritize tasks.

We are committed to creating a positive and inclusive work environment. If you are passionate about making a difference and have the skills and experience we are looking for, please submit your application.



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