Healthcare Liaison

4 weeks ago


Plant City, Florida, United States BayCare Health System Full time

Revolutionizing Healthcare with BayCare Health System

At BayCare Health System, we're committed to delivering world-class customer service and creating a positive experience for every guest. As a Guest Services Specialist, you'll play a critical role in achieving this goal.

Key Responsibilities:

  • Deliver exceptional customer service and serve as the primary liaison for guests within the designated hospital and surrounding community.
  • Develop advanced computer skills and become proficient in various systems, including reception, registration, and check-in, visitor management, waiting room management, document management, environment of care, and emergency response.
  • Collaborate with the team to ensure a seamless and welcoming experience for all guests.

Requirements:

  • 1 year of experience in a related field and 2 years of customer service experience.
  • Self-motivated team player with a proven track record of success in high-stress, fast-paced environments.
  • Ability to successfully complete OLC training modules within 12 months.

What We Offer:

  • A competitive total reward package, including benefits, paid time off, tuition reimbursement, 401k match, and more.
  • The opportunity to be part of an amazing team and a great place to work.

Location: Plant City, FL

Shift Hours: Varies

Weekend Work: Every

Equal Opportunity Employer: Veterans/Disabled


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