Service Operations Team Lead

7 days ago


Meridian, Idaho, United States PSG Global Solutions Full time

We are seeking a highly skilled Service Operations Team Lead to join our team at PSG Global Solutions. As a key member of our Customer Service department, you will be responsible for leading by example and ensuring the highest level of customer satisfaction.

About Us

At PSG Global Solutions, we pride ourselves on delivering exceptional service to our customers. Our award-winning Customer Service call center is led by experienced supervisors who embody our company values.

This role offers a competitive salary of $60,000 per year, with opportunities for growth and professional development. If you have a passion for customer service and leadership, we encourage you to apply for this exciting opportunity.

Job Description

The Service Operations Team Lead will be responsible for:

  • Leading a team of customer service representatives to ensure exceptional customer experience
  • Developing and implementing processes to improve efficiency and productivity
  • Collaborating with cross-functional teams to achieve business objectives

The ideal candidate will possess excellent leadership skills, a strong work ethic, and a passion for customer service. If you are a motivated and results-driven individual looking for a new challenge, we invite you to apply for this role.

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. At PSG Global Solutions, we value our employees and strive to create a positive and supportive work environment.



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