Sales Coordinator

1 day ago


Meridian, Idaho, United States FloForm Countertops Full time

FloForm Countertops is seeking a highly skilled Sales Coordinator to join our team in Boise. The ideal candidate will have excellent customer service skills and experience working in a fast-paced environment.

The Sales Coordinator will be responsible for completing estimates for customers, responding to general inquiries, processing orders, and promoting additional sales. They will also provide a positive customer experience by qualifying, educating, and selling the customer our product lines.

Key Responsibilities:

  • Estimating blueprints and completing measurements for clients
  • Maintaining a current price list and informing customers of unit prices, shipping dates, anticipated delays, and any additional information needed by customers
  • Assisting customers in person, by email, or on the telephone
  • Processing orders and accepting payment from customers made over the telephone or in person
  • Inputting orders/quotes into the computer system and confirming availability of product
  • Responding to customer inquiries and coordinating activities with other departments as necessary; escalating complaints to supervisor as required

Requirements:

  • High school diploma with 2 years of customer service experience with experience in a similar industry
  • A background in interior design considered an asset
  • 1-2 years of estimating blueprints, and completing measurements
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
  • Valid driver's license and a clear criminal record check
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Effective verbal communication skills
  • Basic mathematical skills
  • Ability to solve problems as they arise

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as medical and dental benefits, paid sick days, and 401k.



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