Technical Support Specialist
4 days ago
Are you looking for a challenging and rewarding career in technical support?
We are seeking an experienced Technical Support Specialist to join our team at Techmate, a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce.
The successful candidate will have a strong background in Windows Server administration, with experience in supporting enterprise-level clients. A salary of $80,000 - $110,000 per year is offered, depending on experience.
Job Description- Salary: $80,000 - $110,000 per year
- Location: Seattle area
As a Technical Support Specialist, you will be responsible for providing timely and efficient executive-level support to our clients. This includes installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
You will also assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Experience with Azure, Intune, and other cloud-based services is required.
Required Skills and Qualifications- 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
- Application support for Microsoft Office365, SharePoint Online and Exchange Online.
- Working knowledge of Azure, Intune, and other cloud-based services.
- Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
- Flexible work schedule Hours/Shifts are on-demand - we'll work with your schedule & availability
- Competitive compensation and 2hrs. minimum pay on all assignments.
- Job related expense reimbursement.
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