Customer Relations Specialist

3 weeks ago


Englewood, Colorado, United States Kelly Burns - State Farm Agent Full time
Job Title: Customer Relations Specialist

We are seeking a detail-oriented and customer-focused team member to join our agency as a Customer Relations Specialist.

Salary: $45,000 - $60,000 per year, plus commission and annual bonus.

Key Responsibilities:
  • Establish and maintain strong customer relationships through follow-up and prompt communication.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Utilize a needs-based review process to educate customers on insurance options and provide personalized recommendations.
Requirements:
  • No prior experience required - we offer comprehensive training for the right candidate.
  • Ability to empathize with customers and effectively communicate their needs.
  • Excellent communication and problem-solving skills, with a proactive approach to addressing customer concerns.
Benefits:
  • 15 days paid time off per calendar year, plus paid holidays.
  • Health and retirement benefits with matching contributions.
  • Flexible work hours to accommodate your needs.


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