Payment Specialist I
1 week ago
We are seeking a highly skilled Payment Specialist I to join our team at Truist Inc. As a Payment Specialist I, you will be responsible for processing account receivables of all types of payments, payment variances, and resolving payment discrepancies/NSF by reaching out to customers for additional information and/or replacement of funds and ensuring accuracy of account adjustments and issuance of outgoing payments to customers submitted to the Payment Department.
Key Responsibilities- Identify, research, post, and deposit loan payments received by mail, wire, or ACH, including rejected payments from the lockbox and online payment facility.
- Reconcile unidentified payments by contacting customers for payment information.
- Post non-sufficient funds (NSF) returns on accounts and for certain returns contact remitter and Agent to obtain good funds.
- Process manual check and ACH Origination requests by reviewing and validating proper backup and approvals are included before issuing checks/ACH.
- Review for accuracy and post account adjustment transactions submitted from other departments.
- Reconcile payment variances and correct account accordingly.
- Handle all incoming emails from internal and external customers to resolve account issues and/or misapplication of funds.
- High School diploma or equivalent.
- One year of accounting clerical, general ledger, and accounts receivables experience.
- Strong 10-key data entry and mathematical skills.
- Attention to detail, ability to multi-task, and meet deadlines.
- Strong verbal and written communication skills needed to interact with internal and external clients.
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
- Associate's degree.
- Three years of experience in banking, insurance, or related payment processing field.
Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
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Payment Specialist I
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Lake Forest, California, United States Truist Inc Full timeJob SummaryWe are seeking a highly skilled Payment Specialist I to join our team at Truist Inc. As a Payment Specialist I, you will be responsible for processing account receivables, resolving payment discrepancies, and ensuring accuracy of account adjustments and outgoing payments.Key ResponsibilitiesIdentify, research, and deposit loan payments received by...
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Payment Specialist I
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Lake Forest, California, United States Truist Inc Full timeJob SummaryWe are seeking a highly skilled Payment Specialist I to join our team at Truist Inc. This role is responsible for processing account receivables, resolving payment discrepancies, and ensuring accuracy of account adjustments.Key ResponsibilitiesIdentify, research, and deposit loan payments received by mail, wire, or ACH, including rejected payments...
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