Shift Team Lead
1 month ago
At Tropical Smoothie Café, we're on a mission to deliver amazing experiences to our customers. As a Shift Leader, you'll play a key role in driving profitability and developing a crew that serves customers with unparalleled hospitality.
Key Responsibilities- Lead a team of crew members during a designated shift, ensuring all tasks are completed and goals are met.
- Conduct team huddles to set goals, assign tasks, and motivate the team.
- Maintain a clean and safe store environment, adhering to sanitation and uniform standards.
- Ensure all quadrants of the scorecard are met, and customer expectations are exceeded.
- Communicate effectively with Café managers and owners to ensure successful food audits and implement marketing and sales programs.
- Minimum 6 months of experience in the restaurant or fast-casual field.
- Ability to resolve customer issues and lead crew members on a shift.
- Effective verbal and written communication skills, with Servsafe Certification or ANSI approved food safety course.
- Prince Georges County Food Service Manager license (or ability to obtain one).
- 401k
- Dental/ Medical Insurance
- Flexible Schedule
- Employee Discount
- Paid 1 week vacation for full-time employees
- Opportunity for Advancement (90% of our Manager's started internally)
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