Shift Team Lead

1 month ago


Hyattsville, Maryland, United States Healthy Living Ventures Full time
Job Overview

At Tropical Smoothie Café, we're on a mission to deliver amazing experiences to our customers. As a Shift Leader, you'll play a key role in driving profitability and developing a crew that serves customers with unparalleled hospitality.

Key Responsibilities
  • Lead a team of crew members during a designated shift, ensuring all tasks are completed and goals are met.
  • Conduct team huddles to set goals, assign tasks, and motivate the team.
  • Maintain a clean and safe store environment, adhering to sanitation and uniform standards.
  • Ensure all quadrants of the scorecard are met, and customer expectations are exceeded.
  • Communicate effectively with Café managers and owners to ensure successful food audits and implement marketing and sales programs.
Requirements
  • Minimum 6 months of experience in the restaurant or fast-casual field.
  • Ability to resolve customer issues and lead crew members on a shift.
  • Effective verbal and written communication skills, with Servsafe Certification or ANSI approved food safety course.
  • Prince Georges County Food Service Manager license (or ability to obtain one).
Benefits
  • 401k
  • Dental/ Medical Insurance
  • Flexible Schedule
  • Employee Discount
  • Paid 1 week vacation for full-time employees
  • Opportunity for Advancement (90% of our Manager's started internally)

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