Career Development Specialist

5 days ago


Hyattsville, Maryland, United States Career TEAM Full time
Job Overview

Career TEAM is a leading workforce development organization that combines innovative solutions with a passion for empowering individuals. We are seeking a highly motivated and effective Outreach Specialist to join our team.

The ideal candidate will possess excellent communication and organizational skills, with a strong ability to build relationships and drive customer engagement. As an Outreach Specialist, you will be responsible for initiating contact with assigned customers, encouraging their active participation in our services, and collaborating with our team to develop strategies for successful customer engagement.

Key Responsibilities:

  • Initiate contact with assigned customers in a timely and professional manner
  • Encourage active participation in provider activities and mandated programs
  • Re-engage customers who have discontinued participation and encourage continued engagement
  • Communicate outreach and engagement efforts effectively to Case Managers and other team members
  • Identify and address barriers hindering customer engagement with our services
  • Maintain accurate records of outreach activities
  • Collaborate with Case Managers to develop strategies for successful customer engagement
  • Provide timely updates and reports on outreach and engagement efforts to management

Requirements:

  • Associate's degree from an accredited college or university OR Minimum of two (2) years of experience in adult learning, workforce development, career training, or a related employment field
  • Effective and engaging communicator with strong interpersonal skills
  • Analytical and organizational skills to manage outreach efforts efficiently
  • Resilient and outcome-driven with a focus on customer engagement and program success
  • Prior experience working with populations similar to our customers
  • Computer literate with knowledge of relevant software and tools
  • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills

About Career TEAM:

Career TEAM is a private workforce development organization founded in 1996. We have a strong track record of accelerating the human condition and have received numerous honors, including being named one of America's 500 fastest growing privately held companies by Inc. Magazine.

We are committed to closing the nation's opportunity divide and building staff capacity of workforce funding sources and industry providers. If you are a motivated and results-driven individual who is passionate about empowering individuals, we encourage you to apply for this exciting opportunity.



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