Front Office Team Lead

2 weeks ago


Clearfield, Utah, United States Tru by Hilton ClearfieldWOODBURY CORPORATION Full time
Front Office Supervisor Job Description

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Tru by Hilton Clearfield/WOODBURY CORPORATION. As a Front Office Supervisor, you will be responsible for providing exceptional customer service, ensuring the smooth operation of the front desk, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities:
  • Manage the front desk operations, including guest check-ins, check-outs, and room reservations.
  • Provide excellent customer service, responding to guest complaints and requests in a professional and courteous manner.
  • Ensure the safety and security of our guests, associates, and the hotel.
  • Organize and maintain accurate records, including guest information and hotel operations data.
  • Collaborate with other departments to ensure seamless hotel operations.
Requirements:
  • High school diploma or equivalent.
  • Exceptional customer service and organizational skills.
  • Excellent verbal and written communication skills.
  • Basic computer skills.
  • Availability to work a variable schedule, including days, nights, and weekends.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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