Contract Administrator
3 weeks ago
Job Summary
We are seeking a skilled Contract Administrator to join our team at Swift Engineering. The successful candidate will serve as the contract liaison with all customers, ensuring retention and growth for current and future business, and providing exemplary customer service.
Key Responsibilities
Maintain strong customer relations with external customers, consistent with Swift's values, policies, and procedures.
Provide status on production progress and delivery schedules to customers.
Provide product shipment tracking information to customers.
Assist with resolving invoicing inquiries.
Coordinate on-site customer meetings.
Retrieve drawings, materials/process specifications, and any other documents needed by the Engineering and Quality Assurance departments for proposal efforts and contract performance efforts.
Requirements
4-Year College degree preferred; 3-5 years of experience in contract management.
Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of people.
Strong listening skills, with a high level of professionalism required.
Strong verbal communication skills are mandatory.
Excellent writing skills mandatory.
Experience working with prime aerospace companies is a plus.
2-5 years' experience in a technical and/or manufacturing work environment preferred.
Strong customer service background, with a focus on customer advocacy.
Advanced MS Excel skills with proficiency in Word, Outlook, and PowerPoint.
Demonstrated attention to detail and accuracy.
Working Conditions
Office environment, indoors, & air-conditioned. Occasionally may be in an open shop environment. Occasional travel. Periodic weekend or evening work is expected.
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