Member Service Consultant Teller

2 weeks ago


Chester, Virginia, United States Call Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Service Consultant Teller to join our team at Call Federal Credit Union. As a Member Service Consultant Teller, you will be responsible for providing exceptional service to our members, answering their questions, and helping them with their financial needs.

Key Responsibilities
  • Provide exceptional service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Offer financial products and services to members, such as loans, credit cards, and investment products.
  • Work closely with other team members to ensure seamless service delivery and to achieve sales goals.
  • Stay up-to-date on credit union products and services, as well as industry trends and developments.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a customer service or financial services role, preferably in a credit union or bank setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic math skills and accuracy with handling cash and financial transactions.
Benefits
  • Competitive salary and benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.


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