Mobile Health Services Representative

3 weeks ago


Raleigh, North Carolina, United States UNC Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Mobile Customer Service Representative to join our team at UNC Health. As a key member of our mobile medical unit, you will play a critical role in ensuring the accuracy and completeness of scheduled screenings and providing exceptional customer service to our patients.

Responsibilities
  • Collaborate with our team to ensure accurate and complete scheduling information for patients.
  • Assist with patient registration and scheduling as needed.
  • Operate the mobile medical vehicle safely and efficiently, adhering to all traffic laws and Federal DOT Hours of Service Regulations.
  • Transport the mobile medical vehicle to community events and screenings, setting up and breaking down equipment as needed.
  • Perform routine maintenance and inspections on the vehicle to ensure it is in good working condition.
  • Facilitate patient check-in and registration at screening events, providing clear instructions and support as needed.
  • Work with our team to maintain a clean and organized mobile medical vehicle, ensuring a safe and comfortable environment for patients.
Requirements
  • High School Diploma or equivalent required.
  • CDL (Commercial Driver's License) required for operating the mobile medical vehicle.
  • One year of related experience or training preferred.
  • Exceptional customer service and organizational skills required.
  • Medical terminology desired.
What We Offer

As a Mobile Customer Service Representative at UNC Health, you will have the opportunity to work in a dynamic and supportive team environment, providing critical services to our patients and communities. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

UNC Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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