Mobile Associate, Bilingual

2 days ago


Raleigh, North Carolina, United States T-Mobile Full time
About the Role

At T-Mobile, we're committed to empowering our customers and employees alike. As a Mobile Associate, you'll play a vital role in bringing our brand to life and delivering exceptional customer experiences.

Key Responsibilities
  • Build strong relationships with customers, understanding their needs and providing personalized solutions.
  • Stay up-to-date on the latest wireless technology and innovations, using this knowledge to educate and inform customers.
  • Work collaboratively with colleagues across channels to ensure seamless customer experiences.
Requirements
  • High school diploma or equivalent required.
  • 6 months of customer service and/or sales experience, with a retail environment preferred.
  • Passionate customer advocate with a competitive drive and ability to succeed in a fast-paced sales environment.
What We Offer

As a Mobile Associate, you'll enjoy a competitive hourly base pay of $16.50, with opportunities for incentive pay and annualized incentives. You'll also be eligible for our comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), and more.

Grow with Us

T-Mobile is committed to helping our employees grow and develop in their careers. As a Mobile Associate, you'll have opportunities to learn and develop new skills, with a focus on building expertise in wireless technology and customer experience.



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