Resident Care Specialist

4 weeks ago

Dallas, Texas, United States Morada Senior Living Full time
About Morada Senior Living

Morada Senior Living is a leading provider of senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, built on the "Pillars of Excellence," employs thousands of vital team members and is committed to providing a positive work environment and culture that recognizes their value in delivering exceptional care to our residents.

We are seeking a Resident Care Specialist to support our communities in Texas and Oklahoma. This key position will provide on-site guidance to the community Clinical Department, ensuring consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards.

Responsibilities

General

  • Knowledge of clinical practice and operational procedures, as well as laws, regulations, and guidelines governing functions in assisted living and memory care settings.
  • Execute programs, goals, objectives, policies, and procedures of the department, providing analytical data on key performance metrics.
  • Ability to perform proficiently in all nursing competency areas in assisted living and memory care settings, within scope of practice, including direct resident care, family support, resident rights, and safety.
  • Ability to identify high-risk resident concerns and implement timely and appropriate response measures.
  • Ability to provide education and training to clinical department members under the direction and collaboration with the Divisional Director of Resident Care and the National Director of Clinical Education.
  • Knowledge and support of policies and practices developed by the company.
  • Monitor the effectiveness of systems across the clinical department and make changes as appropriate.
  • May provide on-site and virtual support during company acquisitions.

Resident Care and Regulatory Compliance

  • Guides the practice of resident care policies and procedures in accordance with all applicable laws, regulations, and organizational standards at the community level.
  • Knowledge of new or changing regulatory requirements and implements changes as needed at the community level.
  • Tracks regulatory outcomes, identifies trends, and provides guidance to the clinical department team members in the development and execution of corrective action or performance improvement plans.
  • Collaborates with the legal and compliance departments on regulatory requirements and plans of correction.

Clinical Risk Management, Safety, and Infection Control

  • Participates in review of incidents, accidents, and clinical risk scenarios at the community level to safeguard residents and mitigate liability and risk.
  • Guides timely entry of incidents and accidents in software programs and ensures a thorough investigation is completed at the community level.
  • Serves as a champion and key educator for our infection control and prevention program.
  • Guides clinical department team members with the management of infectious illnesses and communicable disease outbreaks.
  • Guides appropriate notification and involvement of the local and/or state public health departments as required.
  • Conducts routine and episodic quality rounds and compliance audits at the community. Creates and executes actions to minimize liability and risks as a result of the compliance review findings.
  • Monitors and reviews key performance indicator data to identify quality trends. Develops and implements corrective action plans with the Executive Director.
  • Provides guidance and supervision of the overall operation of the resident care department of the community.

Occupancy Development

  • Adherence to the resident pre-admission assessment process and the clinical denial process.
  • Reviews of prospective and existing residents as needed.
  • Reviews of all potential move-outs as needed.
  • Monitor and evaluate level of care assessments for timely completion, accuracy, and compliance with applicable laws, regulations, and organizational standards.
  • Reviews and investigates resident/family/responsible party complaints as needed.
  • Monitors compliance with resident rights policies and works to resolve grievances as needed. Participates in an interdisciplinary team effort concerning the clinical needs of the community.

Leadership Development

  • Participates in the interview and selection process for community clinical positions.
  • Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
  • Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living organizations.
  • Completes company-required training and education as assigned.
  • Monitors training compliance for the clinical department.
  • Collaborates with community operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
  • Participates in the annual budget process as assigned.
  • Serves as a champion of company culture.
  • Performs other duties as assigned.

Benefits

In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, our Employee Assistance Program, and accident insurance policies.

Thank you for your interest in Morada Senior Living careers.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

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