Director, Lean System Consultant

4 days ago


Marietta, Georgia, United States Wellstar Health System, Inc. Full time
About the Role

The Director, Lean System Consultant is a key member of the Wellstar Health System, Inc. leadership team, responsible for driving system-wide process improvement and Lean transformation. This role requires a strong leader with expertise in Lean methodology, process improvement, and change management.

Key Responsibilities
  • Process Improvement Strategy Deployment
    • Develop and implement a system-wide process improvement strategy utilizing Lean resources.
    • Deploy and maintain a standardized Wellstar Lean Standard Work process improvement methodology across all facilities.
    • Develop and maintain checklists, roadmaps, standard work instructions, job aids, and other tools to support the adoption of sustainable, repeatable, and quantifiable process improvements.
  • System-Level Strategic Lean Initiatives
    • Communicate regularly and effectively with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors, and obstacles.
    • Lead and facilitate improvement events and projects of a complex nature with minimal oversight, including assessment, planning, event facilitation, and follow-up/sustaining outcomes.
    • Utilize strong project management skills for each initiative, including developing clear project A3s, proper scoping, timeline management, data collection, and pre-project communication plans.
  • Teaching, Mentoring, and Coaching Lean Concepts
    • Act as a change agent to instill a process improvement culture throughout the organization.
    • Teach the Lean improvement mindset and concepts for all levels of the organization through classroom, workshop, and project-based coaching.
    • Mentor and coach leadership teams in establishing and maintaining strategic focus areas, action plans, dashboards, linked measurement systems, and checking processes to execute the work.
  • Providing Continuity and Connectivity
    • Identify and facilitate cross-functional improvement opportunities to leverage resources and learnings across the system.
  • Qualifications
    • Master's degree in Business, Operations, Engineering, or Healthcare Administration or Sciences.
    • Minimum 12 years of work experience, with 7 years in healthcare.
    • Minimum 8 years of experience in a dedicated continuous improvement role utilizing Lean methodology.
    • Minimum 3 years in a direct management role.
    • Proven experience influencing change at the executive level while delivering results on strategic goals.
    • Strong model of coaching and mentoring others in the concepts, methodologies, and tools of Lean.
    • Lead complex, multi-site system-wide initiatives in healthcare organizations.


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