Community Engagement Specialist

2 weeks ago

Holbrook, New York, United States Upward Health Full time
Job Overview

Upward Health is a pioneering in-home medical organization dedicated to providing comprehensive, round-the-clock care that addresses the physical, emotional, and social health requirements of our patients. Our diverse team, including healthcare professionals and support staff, is united by a common goal: enhancing the well-being of those we serve. Our holistic approach allows us to tackle a variety of health challenges, ensuring that our patients receive the care they need in a timely manner.

ROLE SIGNIFICANCE:

The Community Network Coordinator (CNC) is vital to Upward Health's mission of delivering healthcare directly to patients' homes. This role involves identifying and linking patients with Community-Based Organizations (CBOs), which are typically nonprofit entities that offer educational resources, vocational training, and various support services tailored to meet the unique needs of community members. By fostering connections with these organizations, the CNC helps patients address social determinants that influence their overall health. The CNC will cultivate and sustain collaborative relationships with local CBOs to guarantee that essential services are accessible to patients throughout their health journey. Additionally, the CNC advocates for patients by translating their needs into actionable plans for our care teams, ensuring that support gaps are effectively addressed. The ideal candidate will reside within the community served and possess a profound understanding of the available local resources.

PRIMARY DUTIES:

  • Develop and maintain a network of CBOs that cater to the diverse needs of Upward Health patients, regularly updating the list as services evolve.
  • Act as the main liaison for community partners functioning as CBOs.
  • Facilitate a cohesive network of clinical and community partners to enhance patient care coordination when CBOs are integrated into care plans.
  • Collaborate with clinical and non-clinical staff to assess patient health and needs, effectively connecting them with appropriate CBO resources.
  • Represent the community in which our patients live.
  • Provide guidance to Providers and non-providers regarding local CBOs, including available programs, service hours, and contact information.
  • Perform additional tasks as necessary to support organizational goals.

SKILLS AND QUALIFICATIONS:

  • Strong interpersonal skills, with the ability to engage and influence diverse individuals.
  • Experience in coordinating efforts across teams and external partners to fulfill the needs of patients or community members.
  • Background in social services.
  • Proficient in engaging with individuals from various cultural backgrounds, adjusting communication style as required.
  • Exceptional written, verbal, and digital communication skills, with a proactive approach to team interactions.
  • Effective listening abilities, quick decision-making skills, and a compassionate approach to addressing concerns.
  • Excellent organizational and presentation capabilities.
  • Ability to manage multiple schedules and adapt to the dynamic demands of various stakeholders.

EDUCATIONAL AND PROFESSIONAL REQUIREMENTS:

  • Residence within the patient service area is essential.
  • Possession of a valid driver's license and access to a vehicle with current insurance.
  • Extensive experience working with or within Community-Based Organizations.
  • Flexibility to work varied hours, including occasional evenings and weekends.
  • A bachelor's degree is preferred.
  • Willingness to travel within the patient service area.
  • Strong verbal and written communication skills, with a talent for building trusting relationships.

Upward Health is committed to fostering a diverse and inclusive workforce and is proud to be an equal opportunity employer.

This job description outlines the primary responsibilities and is not intended to encompass all duties associated with the position.

  • Community Engagement Specialist

    2 weeks ago

    Holbrook, New York, United States Upward Health Full time

    Job OverviewUpward Health is a pioneering in-home medical organization dedicated to providing comprehensive, 24/7 care that addresses the physical, mental, and social health needs of our patients. Our diverse team, including healthcare professionals and support staff, is committed to enhancing the well-being of those we serve. With a focus on holistic...

  • Community Engagement Specialist

    2 weeks ago

    Holbrook, New York, United States Upward Health Full time

    Job OverviewUpward Health is a pioneering in-home healthcare organization dedicated to delivering comprehensive, round-the-clock care that addresses the full spectrum of physical, mental, and social health needs. Our diverse team, including healthcare professionals and support staff, is united by a commitment to enhancing patient well-being. We pride...

  • Member Engagement Specialist

    2 weeks ago

    Holbrook, New York, United States Retro Fitness of Bay Shore Full time

    Job OverviewBenefits:Employee discountsComplimentary uniformsTraining and professional developmentAre you passionate about fitness and wellness?Do you want to make a meaningful impact on the lives of others?Can you envision assisting potential members in starting their fitness journey?As a Member Engagement Specialist, you will play a crucial role in shaping...

  • Customer Engagement Specialist

    2 weeks ago

    Holbrook, New York, United States Retro Fitness of Bay Shore Full time

    Become a Part of Our Community at Retro FitnessAt Retro Fitness, we pride ourselves on fostering a welcoming, transparent, and inclusive atmosphere aimed at supporting our community in achieving their fitness aspirations. We are on the lookout for a Customer Engagement Specialist who will play a vital role in ensuring that every member enjoys exceptional...

  • Customer Engagement Specialist

    1 week ago

    Holbrook, New York, United States Retro Fitness Full time

    At Retro Fitness, we are committed to providing a straightforward and supportive approach to assist our community in reaching their fitness aspirations. The Customer Engagement Specialist will guarantee that members experience top-notch service and facilities while fostering a genuine and inviting environment. Benefits and Perks: Flexible work...

  • Community Engagement Facilitator 3

    2 weeks ago

    Holbrook, New York, United States Developmental Disabilities Institute Full time

    Position OverviewAs a Community Engagement Facilitator 3, you will play a vital role in fostering a supportive environment for individuals with developmental disabilities. Your responsibilities will include:Training Participation: Complete all mandatory training sessions and actively engage in the Peer Mentoring Program.Professional Development: Attend...

  • Fitness Floor Maintenance Specialist

    1 week ago

    Holbrook, New York, United States Retro Fitness of Bay Shore Full time

    Job OverviewAt Retro Fitness, we embody the principle of Get Real, which signifies our commitment to providing a straightforward, approachable, and supportive environment for our community to reach their fitness aspirations.The Fitness Floor Maintenance Specialist plays a crucial role in ensuring that our members enjoy top-notch service and facilities. As...

  • Customer Reservation Specialist

    1 week ago

    Holbrook, New York, United States U-Haul International, Inc Full time

    Position OverviewAs a Customer Reservation Specialist, you will play a crucial role in managing customer interactions and ensuring seamless reservation processes. Your responsibilities will include:Handling Customer Calls: Engage with customers through inbound and outbound calls, providing assistance and information regarding reservations.Supporting Field...

  • Accounting Specialist

    2 weeks ago

    Holbrook, New York, United States Randstad Full time

    Are you an organized accounting expert with a keen interest in technology? Randstad, a prominent leader in workforce solutions, is on the lookout for a committed and talented Temp to Hire Accounting Specialist to become part of their innovative team. This position provides a chance to thrive in a dynamic, fast-paced environment where your skills in financial...

  • Customer Relationship Management Specialist

    15 hours ago

    Holbrook, New York, United States Hubstaff Full time

    Job Title: CRM (Customer Relationship Management) SpecialistJob Summary:We are seeking a highly motivated and experienced Customer Relationship Management Specialist to join our team at Hubstaff. As a CRM Specialist, you will play a crucial role in building and maintaining strong relationships with our customers, identifying new business opportunities, and...

  • Mosquito Control Specialist

    3 days ago

    Holbrook, New York, United States Mosquito Hunters Full time

    About the RoleMosquito Hunters is seeking a highly motivated and detail-oriented Mosquito Control Specialist to join our team. As a Mosquito Control Specialist, you will be responsible for providing exceptional customer service and delivering top-notch mosquito control services to our clients.Key ResponsibilitiesTravel to client locations to survey and treat...

  • Customer Reservation Specialist

    2 weeks ago

    Holbrook, New York, United States U-Haul International, Inc Full time

    Position OverviewAs a Customer Reservation Specialist, you will play a crucial role in ensuring customer satisfaction through effective communication and support. Your primary responsibilities will include:Managing Customer Interactions: Handle incoming and outgoing calls from customers, providing assistance and information regarding reservations.Supporting...

  • Customer Reservation Specialist

    2 weeks ago

    Holbrook, New York, United States U-Haul International, Inc Full time

    Position OverviewAs a Customer Reservation Specialist, you will play a vital role in enhancing customer satisfaction by managing reservation inquiries and assisting with equipment logistics.Key ResponsibilitiesHandle incoming and outgoing calls from customers, providing exceptional service and support.Collaborate with field team members and U-Haul...

  • Mosquito Control Specialist

    11 hours ago

    Holbrook, New York, United States Mosquito Hunters Full time

    About the Role:Mosquito Hunters is seeking a highly motivated and detail-oriented Mosquito Control Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and delivering top-notch mosquito control services to our clients.Key Responsibilities:Travel to client locations to survey and treat...

  • Customer Experience Specialist

    1 week ago

    Holbrook, New York, United States Retro Fitness Full time

    Company Overview: At Retro Fitness, we are committed to providing a straightforward and approachable environment that empowers our community to reach their fitness aspirations. Position Summary: The Member Experience Associate plays a crucial role in ensuring that our members enjoy top-notch service and facilities, while fostering a friendly and inviting...

  • Customer Experience Specialist

    1 week ago

    Holbrook, New York, United States Retro Fitness Full time

    About Retro Fitness: At Retro Fitness, we pride ourselves on delivering a straightforward and approachable method to assist our community in reaching their fitness aspirations. Position Overview: The Member Experience Associate is responsible for ensuring that our members enjoy exceptional service and facilities while fostering a genuine and inviting...

  • Accounting Specialist

    1 week ago

    Holbrook, New York, United States Randstad Full time

    Join a Leading Tech Innovator as a Staff AccountantAre you an analytical accounting expert with a keen interest in technology? Our client, a prominent player in the technology sector, is on the lookout for a committed and talented Temp to Hire Staff Accountant to become part of their vibrant team. This position presents a unique chance to operate in a...

  • Construction Equipment Maintenance Specialist

    2 weeks ago

    Holbrook, New York, United States Komatsu Full time

    Join a Leading TeamYou aspire to be part of a significant endeavor. You seek to advance your career while contributing to products that enhance societal growth and enable customers to flourish.Innovative Work EnvironmentWe value a workplace that promotes a blend of creativity and autonomy, empowering you to explore new concepts and take the necessary steps...

  • Home Health Physical Therapy Professional

    5 days ago

    Holbrook, New York, United States Gable Search Group Full time

    About the RoleGable Search Group is seeking a skilled Physical Therapist to join our team in a Home Health setting. As a Physical Therapist Home Health Specialist, you will be responsible for providing high-quality therapy services to patients in their homes.Key ResponsibilitiesDevelop and implement individualized plans of care to meet the unique needs of...

  • Culinary Specialist

    4 days ago

    Holbrook, New York, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled Cook to join our team at Sunrise Senior Living. As a Cook, you will play a vital role in ensuring the highest quality and consistency of our culinary services.Key ResponsibilitiesPrepare and serve meals to residents in our community, taking into account their dietary needs and preferences.Ensure that all special dietary...