Lead Trainer and Operations Manager

3 weeks ago


Norfolk, Virginia, United States Chick-fil-A Full time

About Chick-fil-A

At Chick-fil-A, we're not just a restaurant chain - we're a family owned and privately held company that's been serving our local communities since 1967. Our commitment to quality, customer service, and care sets us apart, and we're looking for a talented individual to join our team as a Lead Trainer and Operations Manager.

Ambition meets opportunity in this role, where you'll be responsible for overseeing the training and development of our team members. With a focus on creating a culture of CARE, you'll promote accountability, effective communication, and exceptional customer service. This is a hands-on position that requires a growth mindset, leadership skills, and the ability to motivate and inspire others.

Responsibilities

As a Lead Trainer and Operations Manager, you'll be the face of our team, leading by example and driving results. Your key responsibilities will include:

  • Developing and implementing training programs that meet the needs of our team members
  • Overseeing the training of new hires and the continued development of current team members
  • Maintaining a culture of CARE, promoting accountability, effective communication, and exceptional customer service
  • Working closely with our operating partner and executive leadership team to ensure seamless operations and excellent customer experiences
  • Managing administrative tasks, including paperwork, scheduling, and performance tracking

Qualifications

  • 2+ years of experience in training and development, preferably in a fast-paced restaurant environment
  • Strong leadership skills, with the ability to motivate and inspire others
  • Detailed-oriented and organized, with a focus on results and relationship-driven outcomes
  • Ability to handle a fast-paced environment, with a focus on flexibility and adaptability
  • Strong communication skills, with the ability to effectively coach and give direction

General Expectations

  • Participate in team meetings and outtings
  • Conduct one-on-ones with leadership development team
  • Consult and coach from knowledge and experience

Benefits

  • Paid time off
  • Medical insurance
  • Scholarships ($1000-$2500)
  • Sundays off
  • Community CARE opportunities
  • Leadership development

Estimated Salary: $40,000 - $55,000 per year

Job Type: Full-time

Location: On-site - Chick-fil-A Broad Creek Crossing, Norfolk, VA


  • Athletic Trainer

    4 weeks ago


    Norfolk, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe Athletic Trainer at Children's Hospital Of The King's Daughters manages the needs of patients within a clinic setting, providing athletic training intervention under the direction of a physician or advanced practice provider. This role involves reviewing, revising, and implementing techniques or discharging athletic training services as deemed...

  • Athletic Trainer

    1 month ago


    Norfolk, Virginia, United States Childrens Hospital of The King's Daughters Full time

    Job SummaryThe Clinical Athletic Trainer will work under the direction of a physician or advanced practice provider to manage the needs of patients within a clinic setting. The ideal candidate will have a strong background in athletic training and be able to provide high-quality patient care and education.Key ResponsibilitiesPerform patient intake to...

  • Fiber Optic Trainer

    4 weeks ago


    Norfolk, Virginia, United States KITCO Fiber Optics Full time

    Fiber Optic Trainer Job DescriptionAt KITCO Fiber Optics, we are a leading provider of fiber optic termination products and consulting services to the military and commercial communications industry. Our team specializes in the design and fabrication of fiber optic tools, tool kits, and custom cable assemblies. We also produce private label kits for a number...


  • Norfolk, Virginia, United States GRIFOLS, S.A. Full time

    Are you looking for a challenging role in a global healthcare company? Do you want to enhance the lives of millions of people? Grifols, a leader in plasma-derived medicines and transfusion medicine, is seeking an Operations Director for Plasma Center Management.The Operations Director will oversee the day-to-day operations of the plasma center, ensuring that...

  • Operations Lead

    4 weeks ago


    Norfolk, Virginia, United States Oak View Group Full time

    Job SummaryThe Operations Lead provides critical support to the Operations Department staff through labor and crew supervision. This role involves performing a variety of set up, conversion, custodial, maintenance, engineering, and project work. The Operations Lead directs, supervises, and inspects event conversions, performs inspections, prepares task...


  • Norfolk, Virginia, United States L3 Technologies Full time

    Job Title: Program ManagerAt L3 Technologies, we are seeking a highly skilled Program Manager to lead our Battleforce Tactical Trainer program. The successful candidate will be responsible for ensuring the program's schedule, budget, and scope compliance, while coordinating with a team of approximately 100 members. This role requires strong leadership and...


  • Norfolk, Virginia, United States L3 Technologies Full time

    Job Title: Program Management DirectorJob Code: 16692Job Location: Norfolk, VAJob Schedule: 9/80 Off every other FridayJob Description:As a Program Management Director at L3 Technologies, you will oversee the schedule, budget, and scope compliance of a $30M annual execution budget for the Battleforce Tactical Trainer program. You will be responsible for...


  • Norfolk, Virginia, United States Abacus Full time

    We offer competitive employment opportunities and a supportive work environment to a workforce of over 20,000 employees nationally.Key Responsibilities:Administer the operational facet of the division by ensuring staff preparedness for opening and closing, collecting revenue, resolving problems, and assisting the parking administrator.Provide supervision by...


  • Norfolk, Virginia, United States Ferretti Search Full time

    We are seeking an experienced Senior Operations Manager to lead day-to-day operations and drive profitability for a residential services business in the market.Operational Oversight : Lead the branchs daily operations, aligning efforts to optimize performance and meet established financial targets, including sales and EBITDA.Strategic Planning : Develop and...


  • Norfolk, Virginia, United States Veolia Environnement SA Full time

    Job DescriptionVeolia Environnement SA is seeking an experienced Assembly Operation Leader to lead the assembly operations for water filtration membrane equipment and mobile systems at our Norfolk, VA plant.This role is critical to our growth strategy, requiring a senior leader with a proven track record in manufacturing excellence, process optimization, and...


  • Norfolk, Virginia, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Pharmacy Manager to lead our retail pharmacy team at Walmart. As a Pharmacy Manager, you will be responsible for overseeing the daily operations of our pharmacy, ensuring the highest level of patient care and customer satisfaction.Key ResponsibilitiesLead and manage a team of pharmacists and technicians to...


  • Norfolk, Virginia, United States Veolia Environnement SA Full time

    Job DescriptionVeolia Environnement SA is seeking an experienced Assembly Operations Leader to lead the assembly operations for water filtration membrane equipment and mobile systems at our Norfolk, VA plant.This role is critical to our growth strategy, requiring a senior leader with a proven track record in manufacturing excellence, process optimization,...


  • Norfolk, Virginia, United States Concord Hospitality Full time

    Hotel Operations ManagerWe are seeking a highly skilled Hotel Operations Manager to join our team at Concord Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all guests receive exceptional service and that our hotel meets the highest standards of quality and...


  • Norfolk, Virginia, United States Sigma Defense Full time

    Job DescriptionSigma Defense is seeking a highly experienced professional to support Commander, U.S. Fleet Forces Command (USFFC) as a Senior Functional Area Lead - CNSL Fleet Training Support in Norfolk, VA.The ideal candidate will have extensive experience in Navy and/or Defense training operations, policy, doctrine, systems, and staff procedures. They...


  • Norfolk, Virginia, United States Abacus Full time

    Parking Operations Manager Job SummaryAbacus Staffing is seeking a skilled Parking Operations Manager to oversee the daily operations of our parking division. As a key member of our team, you will be responsible for ensuring the smooth operation of our parking facilities, managing staff, and maintaining high levels of customer satisfaction.Key...


  • Norfolk, Virginia, United States Jackson Hewitt Full time

    Job SummaryWe are seeking a highly skilled Tax Operations Manager to join our team at Jackson Hewitt. As a Tax Operations Manager, you will be responsible for managing the day-to-day activities of seasonal team members assigned to several store locations.Key ResponsibilitiesLead recruiting efforts and manage the interviewing process of seasonal employees for...


  • Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    As the Audio Visual Operations Manager at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC, you will be responsible for delivering exceptional guest experiences related to AV needs, sales, and services. This role involves overall operations management of the AV department, including revenue and profitability through the execution of business...


  • Norfolk, Virginia, United States Jackson Hewitt Full time

    Job Summary:We are seeking a highly skilled Tax Operations Manager to join our team at Jackson Hewitt. As a Tax Operations Manager, you will be responsible for managing the day-to-day activities of seasonal team members assigned to several store locations.Key Responsibilities:Lead recruiting efforts and manage the interviewing process of seasonal employees...


  • Norfolk, Virginia, United States Akima Full time

    Suvi Global Services is seeking a highly skilled Site Operations Manager to support our customer at the TRADOC facility located on Joint Base Langley-Eustis in Norfolk, VA.Key Responsibilities:• Leads the execution of site operations to ensure projects are completed safely and on time.• Administers operations and activities to detect unsafe conditions or...


  • Norfolk, Virginia, United States Planet Fitness - PF Baseline Fitness Full time

    Club Manager Job DescriptionThe Club Manager will oversee gym operations to ensure an exceptional member experience and a financially successful club. This role involves leading a team of employees in a positive and motivating manner, with a focus on employee training and development.Key Responsibilities:Recruit, hire, train, and develop a high-performing...