Lead Barista

5 days ago


Atlanta, Georgia, United States Concessions International Full time
Job Summary

Concessions International is seeking a highly skilled and experienced Lead Barista to join our team. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting and acknowledging every customer, maintaining a clean and welcoming environment, and ensuring that all customer requests are met.
  • Team Leadership: Supervise and train team members to ensure that they are equipped to provide excellent customer service and maintain high standards of quality and cleanliness.
  • Operations Management: Manage the day-to-day operations of the restaurant, including food preparation, inventory management, and cash handling.
  • Quality Control: Ensure that all food and beverages are prepared to the highest standards of quality and presentation.
  • Inventory Management: Manage inventory levels and ensure that all supplies are stocked and replenished as needed.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently.
  • Communication: Communicate effectively with customers, team members, and management to ensure that all needs are met and that the restaurant is running smoothly.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 months of related experience and/or training required.
  • Language Skills: Ability to read and comprehend simple instructions. Ability to effectively communicate information individually and in small group situations to customers and co-workers.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls; and talks or hears. Specific vision abilities required by this job include close vision.


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