Healthcare Call Center Agent

2 weeks ago


Hollywood, Florida, United States Integrated Home Full time
Estimated Salary:$55,000 - $65,000 per year

Job Description:
As a customer service call agent, you will handle outbound telephonic calls ensuring positive patient experiences; liaison between our company and our patients; verify patient information, troubleshoots equipment to resolve patient's issues, provide delivery information, responds to health plan inquiries, process re-fill requests, escalate unresolved issues, complete and process any pending orders. The incumbent will take ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
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