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Front Desk Coordinator

2 months ago

Austin, Texas, United States Austin Gastroenterology Full time
Job Title: Front Desk Coordinator

Austin Gastroenterology is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities:
  • Check-in patients upon arrival and check-out upon departure
  • Obtain accurate information from patients and ensure all registration forms are complete
  • Collect patient and insurance payments and reconcile charges on a daily basis
  • Verify account balances and refunds for accuracy
  • File records in appropriate sections of patient charts in EMR
  • Prepare patient charts in advance and scan documents into charts in EMR
Requirements:
  • High school diploma or equivalent required
  • Minimum of one year's experience preferred in a customer-related field
  • Knowledge of computer programs and applications
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
  • Skill in operating office equipment
  • Skill in handling paperwork/filing adequately
  • Skill in handling incoming phone calls and triaging appropriately
  • Skill in written and verbal communication
Benefits:
  • 401(k)
  • Major Medical Insurance
  • Dental
  • Vision
  • Life (employer paid)
  • Short Term Disability
  • Long Term Disability (employer paid)
  • Health Savings Account and Flexible Spending Account
  • Additional Supplemental Insurance
  • Paid time Off

Austin Gastroenterology is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.