Customer Service Operations Specialist II

1 week ago


Fresno, California, United States GEA Process Engineering Full time

Key Responsibilities

Customer Service Operations Specialist II

We are seeking a skilled Customer Service Operations Specialist II to enhance our team. This position integrates accounts payable oversight with leadership within our customer service division. The ideal candidate will demonstrate expertise in accounts payable functions, team management, and delivering exceptional customer service.

Key Duties:

  • Oversee local accounts payable functions, ensuring precision and adherence to company policies.
  • Work collaboratively with various departments to address payment concerns and sustain operational efficiency.
  • Build and maintain positive relationships with vendors while negotiating advantageous terms.
  • Lead the reconciliation of accounts payable records and generate financial documentation.
  • Process customer orders, ensuring accuracy and compliance with established protocols.
  • Coordinate with sales teams to verify and update order information.
  • Collaborate with internal teams to troubleshoot order-related issues and ensure seamless processing.
  • Monitor inventory levels to guarantee timely order fulfillment.
  • Provide regular updates regarding orders to clients and internal stakeholders.
  • Conduct quality assurance checks and address any discrepancies in orders.
  • Identify and implement opportunities for process enhancements and operational efficiency.

Your Profile / Qualifications

Requirements:

  • High school diploma or equivalent; an associate or bachelor's degree is preferred.
  • 3-5 years of experience in accounts payable and customer service positions.
  • Strong grasp of accounts payable and customer service principles.
  • Excellent leadership, communication, and interpersonal abilities.
  • Proficient in accounting software, Microsoft Excel, and CRM applications.
  • Detail-oriented with robust analytical and problem-solving capabilities.
  • Adept at managing multiple responsibilities, prioritizing tasks, and meeting deadlines.
  • Experience in process improvement and familiarity with accounting standards.

Benefits of Working at GEA Group:

  • 11 Paid Holidays
  • PTO - Paid Time Off
  • Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Health Savings and Spending Accounts
  • Tuition Reimbursement
  • 401k with excellent employer match
  • Wellness Incentive Program
  • Employee Assistance Program

Join our team and take the lead in enhancing our accounts payable and customer service functions.

Interested in this opportunity?
We encourage you to apply through our guided application process.



  • Fresno, California, United States Jeff Singleton II - State Farm Agent Full time

    Job OverviewJeff Singleton II - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Service Representative. As a key member of the team, you will play a vital role in building and maintaining strong relationships with customers, promoting State Farm products, and providing exceptional service.Key...


  • Fresno, California, United States Jeff Singleton II - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.Key...


  • Fresno, California, United States Lifestyle Furniture Corporation Full time

    Solar Customer Support SpecialistLocation: Central Valley, CAPosition OverviewAs a vital member of our team, you will be responsible for managing and enhancing the onboarding experience for both solar contractors and customers.Key Responsibilities:Oversee and streamline the onboarding process for solar partners and clients.Deliver exceptional first and...


  • Fresno, California, United States GEA Process Engineering Full time

    Key Responsibilities Customer Service Representative Level II We are seeking a skilled Customer Service Representative Level II to enhance our team. This position merges expertise in accounts payable with leadership responsibilities within our customer service division. The successful candidate will demonstrate proficiency in accounts payable operations,...


  • Fresno, California, United States Save Mart Supermarkets Full time

    About UsSave Mart Supermarkets is a leading regional grocery chain operating in California and Western Nevada, with a strong presence in the community.We take pride in providing our customers with high-quality products at affordable prices, while also fostering a positive and inclusive work environment for our employees.Our company values are centered around...


  • Fresno, California, United States Cedars-Sinai Full time

    Position OverviewAs a Revenue Cycle Specialist II, you will play a vital role in supporting the Patient Financial Services department. This position involves a variety of responsibilities aimed at enhancing the efficiency of commercial collections.Key Responsibilities:Review and resubmit claims to third-party payors.Conduct follow-up activities on accounts...


  • Fresno, California, United States Cedars-Sinai Full time

    Position OverviewAs a Revenue Cycle Specialist II, you will play a crucial role in supporting the Patient Financial Services team. This position involves providing expert assistance in commercial collections, ensuring the accuracy and efficiency of the revenue cycle process.Key Responsibilities:Review and resubmit claims to third-party payors.Conduct account...


  • Fresno, California, United States Lee's Accu-Tech Service Full time

    Key ResponsibilitiesAs a Customer Service Representative I, your primary duties will include, but are not limited to: Engaging with clients via telephone to initiate and arrange service and maintenance work orders.Responding to customer questions regarding billing or services provided, and directing service failure complaints to the appropriate departments...


  • Fresno, California, United States AppleOne Employment Services Full time

    POSITION: SENIOR CUSTOMER SUPPORT SPECIALISTOVERVIEW:We are looking for a skilled Customer Support Specialist to take on a leadership role within our organization. In this position, you will serve as the main point of contact for customer interactions, managing inquiries through calls and emails while delivering exceptional service to understand customer...


  • Fresno, California, United States Affinitytruck Full time

    About UsAffinity Truck Center stands as a prominent figure in the realm of new and pre-owned truck sales, parts distribution, service provision, leasing, rental options, and financing solutions. Our esteemed reputation is built upon the dedication and expertise of our team members. We recognize that our workforce is a pivotal element of our success. We...


  • Fresno, California, United States IHI Power Services Corp Full time

    Job SummaryWe are seeking a highly skilled Millwright Level O&M Technician II - Maintenance Specialist to join our team at IHI Power Services Corp. This individual will be responsible for conducting day-to-day operations and maintenance of our power plant, including plant operations, mechanical maintenance, and troubleshooting.Key Responsibilities:Plant...


  • Fresno, California, United States CEDARS-SINAI Full time

    Job OverviewJoin our dedicated team at Cedars-Sinai.The Clinical Research Specialist II operates autonomously, managing study coordination which includes evaluating potential participants for protocol suitability, conveying non-medical trial information, and engaging in the informed consent process. This role may involve strategizing to enhance patient...


  • Fresno, California, United States Fresno First Bank Full time

    Job DescriptionAbout the PositionThe Central Operations Specialist I is a key role within Fresno First Bank, responsible for ensuring the smooth operation of our banking services. This position requires a detail-oriented individual who can effectively manage multiple tasks and provide exceptional customer service.Key Responsibilities:Operational Support:...


  • Fresno, California, United States Kuppajoy Full time

    Coffee Specialist - Kuppa JoyJoin our dynamic team at Kuppa Joy, where we value positivity and exceptional service. We are on the lookout for enthusiastic individuals who are eager to learn about the art of coffee making. Our mission is to provide top-notch coffee experiences while fostering a warm and inviting environment for our customers.Position...


  • Fresno, California, United States Sierra HR Partners Full time

    About the CompanySierra HR Partners provides a wide array of human resource solutions, specializing in staffing, recruitment, and workforce management. With a strong commitment to quality and service, we are recognized as a premier partner in the HR industry.Job Title: Financial Operations SpecialistAbout the PositionSierra HR Partners is currently in search...


  • Fresno, California, United States Aces Global, Inc. Full time

    About Us: Aces Global, Inc. is a prominent player in the consulting industry, recognized for our innovative approaches that drive substantial growth in a competitive landscape. We pride ourselves on our ability to forge strong connections with our clients and deliver exceptional service.Position Overview: We are currently seeking individuals for the role of...


  • Fresno, California, United States Suzuki Law Offices Full time

    Position Summary:We are looking for a proactive and detail-oriented Administrative Assistant to enhance our operational workflow at Suzuki Law Offices. This role is crucial in maintaining our organizational structure while ensuring that our clients receive top-notch service.Key Responsibilities:Oversee and streamline administrative functions, including data...


  • Fresno, California, United States The California State University Full time

    Position OverviewThe California State University is looking for committed individuals to fill Clerical and Administrative roles. These positions will offer essential office, clerical, and secretarial assistance to students, faculty, and staff. This recruitment pool will be utilized to inform interested candidates of upcoming job openings.Essential...


  • Fresno, California, United States Internal Revenue Service Full time

    WHAT IS THE TAXPAYER SERVICES DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology, Content Delivery Support Functional Publishing, and Taxpayer Services Products.The...


  • Fresno, California, United States Fresno First Bank Full time

    About the PositionThe Central Operations Specialist I is a key role within Fresno First Bank, responsible for ensuring the smooth operation of our banking services. This position requires a detail-oriented individual with excellent communication skills to provide top-notch customer service and support to our customers and staff.Key Responsibilities:Perform...