Patient Services Coordinator

4 days ago


Osseo, Minnesota, United States Advent Full time
Unlock Your Potential as a Patient Services Representative

At ADVENT, we're on a mission to revolutionize the way we deliver healthcare. As a Patient Services Representative, you'll be the face of our organization, interacting with patients at various stages of their treatment journey. Your role will be to provide exceptional customer service, ensuring a seamless experience for our patients.

Key Responsibilities:
  • Greet patients and accurately check them into our Electronic Health Record (EHR) system using established protocols.
  • Order Sleep Study devices and upload reports into our system.
  • Review future clinic schedules to ensure insurance and necessary patient documentation is up-to-date.
  • Schedule patient appointments and provide overflow coverage as needed.
  • Own the opening and closing of our clinics, ensuring all necessary documentation is completed and patient payments are received.
  • Order medical supplies and pharmaceuticals as needed, following established protocols.
  • Cross-train as a Care Coordinator or Medical Assistant, depending on clinic needs.
What We're Looking For:
  • Prior medical experience is a plus.
  • Proven ability to independently apply best practices in time management.
  • Proven ability to multitask in a fast-paced environment.
  • Prior experience and/or desire to work in a role held accountable to quality performance metrics.
  • Strong customer service focus.
  • Solid technology skills, including Outlook, Word, Excel, and Electronic Health Records.
  • Great attention-to-detail and accuracy in work.
  • Solution-oriented problem solver.
  • Strong work ethic, commitment to teamwork, and positive attitude.
Why Choose ADVENT?
  • A culture that values kindness, solutions, and encourages you to ask questions.
  • 16+ days of PTO (prorated your first year based on start date) and holiday pay.
  • Medical, dental, and vision insurance with a generous employer-paid HRA account.
  • 401k contribution.
  • A convenient Monday-Friday schedule, with hours between 8am-4:30pm, allowing you to enjoy weekends and evenings for yourself.


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