Lead Sales Associate
4 days ago
At Dollar General, we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Lead Sales Associate, you'll play a key role in achieving this goal by leading our sales floor team and ensuring that our store is well-organized and visually appealing.
Key Responsibilities:- Provide exceptional customer service by greeting and assisting customers, answering questions, and resolving issues in a timely and professional manner.
- Lead the sales floor team by setting a positive example, providing guidance and support, and ensuring that tasks are completed efficiently and effectively.
- Operate a cash register and scanner to process transactions, handle customer payments, and maintain accurate records.
- Stock and recover merchandise, maintain a clean and organized store environment, and perform other duties as assigned by the Store Manager.
- Assist in implementing and maintaining planograms, and ensure that merchandise is displayed in a visually appealing and easy-to-shop manner.
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
- Effective interpersonal and oral communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow planogram and merchandise presentation guides.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Frequent walking and standing.
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using step ladder) up to heights of six feet.
- Fast-paced environment; moderate noise level.
- Occasional exposure to outside weather conditions.
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
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