Customer Service Representative
2 weeks ago
Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and digital channels
- Resolve customer complaints and issues in a fair and timely manner
- Provide product and service information to customers
- Upsell and cross-sell Fidelity products and services
- Collaborate with internal teams to resolve customer issues
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
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