Customer Service Representative

2 weeks ago


Covington, Kentucky, United States Fidelity Investments Full time
Job Description:

Fidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and digital channels
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product and service information to customers
  • Upsell and cross-sell Fidelity products and services
  • Meet or exceed customer satisfaction and retention targets
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets
  • Basic computer skills and knowledge of Microsoft Office
What We Offer:
  • Competitive hourly rate and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Training and development programs to enhance your skills and knowledge
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today. We look forward to hearing from you



  • Covington, Kentucky, United States Fidelity Investments Full time

    Customer Service RepresentativeFidelity Investments is seeking a Customer Service Representative to join our team in Covington, KY. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our clients.About the RoleThis is a full-time hourly contact center position that requires a consistent...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Customer Service RepresentativeFidelity Investments is seeking a Customer Service Representative to join our team in Covington, KY. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.About the...


  • Covington, Kentucky, United States Protective Life Full time

    {"title": "Customer Service Representative", "description": "At Protective Life, we're committed to providing exceptional customer service and protection to our clients. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.**Job Summary:**We're seeking a highly skilled and customer-focused individual to join our team...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative. In this role, you will play a critical part in delivering exceptional customer experiences, resolving customer inquiries, and providing personalized support to our clients.This is an exciting...


  • Covington, Kentucky, United States LHH Recruitment Solutions Full time

    {"Job Title": "Customer Service Representative", "Location": "Covington, KY", "Pay Rate": "$15 to $16 per hour", "Job Type": "Full-time, 100% Onsite", "About the Role": "LHH Recruitment Solutions is seeking a dedicated customer service representative for our client in Covington, KY. This role is ideal for candidates with 1 to 2 years of experience in a...


  • Covington, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with a diverse range of customers, providing exceptional service and support to help them achieve their financial goals.As a Customer Service Representative,...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a critical part in delivering exceptional customer experiences and helping our clients achieve their financial goals.As a Customer Service Representative, you will be responsible...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional...


  • Covington, Kentucky, United States Domino's Franchise Full time

    Job SummaryDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the overall success of our business.Key Responsibilities:Provide...


  • Covington, Kentucky, United States Protective Life Full time

    About UsProtective Life is a leading provider of insurance and financial services, dedicated to helping individuals and families protect their futures. Our mission is to provide peace of mind and financial security through our products and services.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Customer Service RepresentativeFidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.About the RoleThis is a full-time hourly...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is a leading financial services company that offers a range of products and services to help individuals and institutions achieve their financial goals. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Fidelity Investments. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients, helping them to achieve their financial goals and objectives.About the RoleProvide...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.This is a full-time hourly...


  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job OverviewFidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and helping our clients achieve their financial goals.Key ResponsibilitiesProvide...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Respond to...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Job Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Respond to...