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Assistant Manager II

2 months ago

San Antonio, Texas, United States Tapestry Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Tapestry, Inc. As an Assistant Manager, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining operational excellence in our luxury retail stores.

Key Responsibilities
  • Sales and Revenue Growth: Develop and implement sales strategies to drive revenue growth, increase customer engagement, and improve sales productivity.
  • Customer Experience: Foster a culture of exceptional customer service, ensuring that every customer interaction is personalized, engaging, and memorable.
  • Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and loss prevention, to maintain a high level of operational excellence.
  • Team Management: Lead, develop, and motivate a high-performing team of sales associates and sales managers to achieve sales goals and improve customer satisfaction.
  • Business Analysis: Analyze sales data, customer trends, and market conditions to inform business decisions and drive strategic initiatives.
Requirements
  • Experience: 1-3 years of previous management experience in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook) and experience using retail systems (labor management, inventory systems, sales reporting, etc.).
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
What We Offer
  • Competitive Salary and Bonus Structure: We offer a competitive salary and bonus structure to recognize and reward outstanding performance.
  • Opportunities for Advancement: We provide opportunities for career growth and advancement within the company.
  • Benefits Package: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.