Assistant Manager

2 weeks ago


Laredo Texas, United States Express Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Express. As a key member of our store leadership team, you will play a critical role in driving sales, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Assist the Store Manager in supervising store operations, including sales, customer service, and inventory management.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Coach and train sales associates to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Partner with the Store Manager to identify and develop high-performing sales associates.
  • Assist with the hiring process, including interviewing and providing feedback to the Store Manager.
  • Support the Store Manager in analyzing business results and developing action plans to optimize sales and operations.
  • Oversee all aspects of daily store operations, including sales floor coverage, merchandise flow, and customer service.
  • Manage the execution of store strategies to achieve performance goals.
  • Optimize sales and operations opportunities by leading associates to consistently execute merchandising strategies, operations, loyalty programs, and other company initiatives.
Requirements
  • 1-3 years of relevant retail experience.
  • Proven ability to drive sales results and improve customer satisfaction.
  • Strong communication and leadership skills.
  • Ability to work a flexible schedule, including nights, weekends, and non-business hours.
  • Meets physical requirements of the job.

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