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Patient Services Coordinator

2 months ago


Bellevue, Washington, United States Swedish Health Services Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at Swedish Health Services. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide effective and efficient front office services to patients, including scheduling appointments and managing patient records.
  • Coordinate internal and external clinic phone communications among staff, patients, and providers.
  • Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems.
  • Administer co-pay collection from patients and perform clerical, scheduling, and records activities in support of patients and staff.
Requirements
  • Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
  • Electronic Medical Records (EMR) experience is a plus.
  • Previous experience in a healthcare setting is highly valued.
About Swedish Health Services

At Swedish Health Services, we are committed to providing high-quality patient care and exceptional service to our patients and staff. We believe in the importance of teamwork, communication, and mutual respect, and we are dedicated to creating a positive and inclusive work environment.

Why Work with Us?

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off. We also provide opportunities for professional growth and development, as well as a supportive and collaborative work environment.