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Patient Services Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at Swedish Health Services. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Provide effective and efficient front office services to patients, including scheduling appointments and managing patient records.
- Coordinate internal and external clinic phone communications among staff, patients, and providers.
- Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems.
- Administer co-pay collection from patients and perform clerical, scheduling, and records activities in support of patients and staff.
- Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience is a plus.
- Previous experience in a healthcare setting is highly valued.
At Swedish Health Services, we are committed to providing high-quality patient care and exceptional service to our patients and staff. We believe in the importance of teamwork, communication, and mutual respect, and we are dedicated to creating a positive and inclusive work environment.
Why Work with Us?We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off. We also provide opportunities for professional growth and development, as well as a supportive and collaborative work environment.