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Customer Service Representative

2 months ago


Haverhill, Massachusetts, United States Burlington Full time

Join Burlington Stores, Inc. as a Sales Floor Associate and be part of one of the largest off-price retail chains in the country. If you are a friendly, energetic individual with excellent organizational abilities, this role may be the perfect fit for you. Thrive in a dynamic atmosphere where teamwork is essential to achieving success. Making a positive impact in your community is a key aspect of our mission.

Role Overview:

As a Sales Floor Associate, you will serve as a vital representative of the Burlington brand, engaging directly with customers to ensure they receive exceptional service. Your responsibilities will include welcoming and assisting shoppers, keeping the sales area tidy and organized, and supporting the management team with daily store functions. You may be assigned to various departments, including Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot.

Key Responsibilities:

  • Assist customers in finding products and answering their inquiries.
  • Participate in floor moves, merchandising, and maintaining displays.
  • Handle transactions at the register and assist with packaging purchases.
  • Perform additional tasks as directed by management.

Flexibility is essential, as candidates must be available to work evenings, weekends, and holidays as needed.

If you possess the following qualities:

  • A passion for delivering excellent value to customers.
  • A sense of pride in contributing to a successful team.
  • A commitment to treating all individuals with respect.
  • A belief in the importance of diversity and inclusion.
  • A desire to engage in initiatives that positively influence your surroundings.

We invite you to consider joining our team.

Enjoy competitive pay, flexible scheduling, and employee discounts. Part-time associates may qualify for Burlington's benefits package, which includes dental and vision coverage, life insurance, paid time off, holidays, and a 401(k) plan.

As a rapidly expanding brand, we offer numerous training and development opportunities to help our associates advance in their careers. Our store teams work diligently while fostering a fun and collaborative environment. Burlington associates make a significant difference in the lives of customers, colleagues, and the communities we serve.

Base Pay: $15 per hour