Care Coordination Liaison

4 weeks ago


St Petersburg FL USA, United States Suncoast Center Full time
Job Summary

We are seeking a highly skilled Care Coordination Liaison to join our team at Suncoast Center. As a key member of our care coordination team, you will play a critical role in ensuring seamless transitions of care for our clients.

Key Responsibilities
  • Serve as the primary point of contact for transitions of care between care coordinator partners
  • Provide direct linkage to outpatient care for high-risk and recently discharged behavioral health clients
  • Participate in treatment planning, safety planning, caring contacts, and follow-up services as needed
  • Update client electronic health records as needed
  • Stay up-to-date on training, resources, and best practices for safe transitions of care
  • Document all interactions according to agency standards
  • Participate in collaborative activities of the care coordination partners
Requirements
  • Demonstrate core values through work that is person-centered, relationship-focused, and trauma-informed
  • Engage clients in a collaborative and caring relationship, using interpersonal skills, knowledge about suicide prevention, and attitude consistent with Zero Suicide
  • Promote health integration and wellness activities, assist with health screenings, and linking to coordinated healthcare
  • Time management and task-oriented documentation
  • Collaboration and teamwork, consulting and facilitation, coaching and mentoring
  • Computer systems and MS Office, including Word and Outlook
Education and Experience
  • Bachelor's degree in Public Health, Psychology, Social Work, or related field of study
  • Experience with care coordination, case management, and/or patient discharge processes
  • Familiarity with electronic health records (preferred)
  • Knowledge of safety planning practices and other elements of the Zero Suicide framework (preferred)
Working Conditions

Primarily in the office. Must be able to efficiently and effectively handle telephone calls and computer documentation. Schedule may be irregular if emergencies arise.


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