Fertility Care Coordinator

4 weeks ago


St Petersburg FL USA, United States US Fertility Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Shady Grove Fertility. As a key member of our patient care team, you will be responsible for providing exceptional care and support to our patients and their families.

Key Responsibilities
  • Assist with the clinical care of fertility patients, providing emotional and psychological support as needed
  • Provide patient/couple counseling, procedure teaching, and communicate physician orders and instructions
  • Develop and implement pre and post-op education programs to ensure patients are well-informed and prepared for their treatment
  • Establish a compassionate environment by providing emotional and psychological support to patients and their families
  • Work independently to achieve program goals, prioritizing tasks and managing multiple responsibilities with ease
  • Support and promote excellence in customer service, ensuring a positive experience for all patients and families
Requirements
  • Excellent oral and written communication, interpersonal, and customer service skills
  • Ability to work autonomously and in a team environment, with a strong attention to detail and ability to follow-through
  • Minimum of one year of prior experience in healthcare, with familiarity with medical terminology
What We Offer
  • Competitive pay and bonus structure
  • Comprehensive training and development opportunities
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Tuition assistance
  • Ability to make a meaningful impact in the lives of our patients and their families

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