Patient Access Representative

16 hours ago


Portland, Maine, United States BayMark Health Services Full time
Job Title: Patient Access Representative

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at BayMark Health Services. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facility by managing patient billing, insurance verification, and other administrative tasks.

Responsibilities:
  • Verify patient insurance benefits and billing information
  • Process fiscal/account records and transactions related to patient accounts
  • Resolve issues with payment and billing, authorization process
  • Reconcile daily money collected
  • Maintain accurate accounts, including required signatures, proper account annotation, current demographics, and correspondence
  • Monitor insurance authorizations and claim rejections
  • Perform tasks consistent with authorization and billing requirements
  • Manage revenue cycle, production logs, balances, and collections for self-pay clients
  • Maintain confidentiality of patient records
  • Assist with archiving discharged files
  • Respond appropriately to requests for information regarding accounts from payer, attorney, and others
Qualifications:
  • High school diploma or equivalent with at least 2 years prior experience in a medical office setting
  • 2-4 years experience with Medicaid and commercial insurance (preferred)
  • Excellent customer service skills and professional public presentation skills, including telephone etiquette
  • Knowledge of medical insurance claims procedures, documentation, and records maintenance
  • Knowledge of medical billing procedures, gather and compile data into reports
  • Proficient in basic PC skills. Microsoft Word and Excel preferred
  • Ability to communicate effectively, both orally and in writing
  • Self-directed with the ability to work with little supervision
  • Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors, and peers
  • Ability to work with a diverse population, manage stressful situations, and exhibit excellent customer service skills
Benefits:
  • Competitive salary
  • Comprehensive benefits package including medical, dental, vision, and 401(K)
  • Generous paid time off accrual
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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