Clinical Nurse Liaison Specialist

3 weeks ago


Baton Rouge, Louisiana, United States PROMPT CARE COMPANIES INC Full time
Job Title: Clinical Nurse Liaison

PromptCare Companies Inc. is seeking a highly skilled and experienced Clinical Nurse Liaison to join our team. As a key member of our healthcare team, you will play a crucial role in growing our core infusion therapy services through referral source and physician relationships.

Key Responsibilities:
  • Evaluate referral source and patient experiences to identify opportunities for improving customer satisfaction.
  • Collaborate with referral sources, patients, and family members to facilitate patient discharge and coordination of care.
  • Teach patients and family members about their therapy and supplies, and perform initial hook-ups to facilitate discharge to the home.
  • Provide timely and accurate information to referral sources, physicians, and patients, and take corrective actions to ensure complete satisfaction.
  • Plan daily events to optimize time management and minimize driving time.
  • Triage problems in the field according to company standards and policies.
  • Maintain strong knowledge of PromptCare's Standard Operating Procedures (SOPs) and ensure consistent application.
  • Comply with all applicable laws, regulations, and SOPs at all times.
Requirements:
  • Must be a Registered Nurse in the state inquiring employment and in good standing.
  • Must have a valid driver's license and automobile insurance in good standing.
  • At least 5 years' experience as a home infusion nurse or equivalent experience in a field-based nursing organization.
  • Specific training and/or certification as a heart failure nurse is strongly preferred.
  • Previous experience working with hospital and/or physician office referrals is strongly preferred.
Benefits:
  • Competitive pay
  • Company car program
  • Medical, dental, and vision package
  • 401(k) plan
  • PTO, vacation, sick, and personal days, and paid holidays
  • Referral bonuses and discount ticket program
  • Lunch and learn programs
  • Employee recognition program

PromptCare Companies Inc. is an equal opportunity employer and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status, or any other characteristic or classification protected by State/Federal/Local laws.



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