Social Media Content Reviewer

2 weeks ago


Port Saint Lucie, Florida, United States Teleperformance USA Full time
Job Title: Social Media Content Moderator

About the Role:

We are seeking a highly skilled and detail-oriented Social Media Content Moderator to join our team at Teleperformance USA. As a Social Media Content Moderator, you will be responsible for reviewing user-generated content on our clients' platform to ensure it meets community guidelines and standards.

Key Responsibilities:

  • Review and moderate user-generated content to ensure it meets community guidelines and standards
  • Participate in frequent refresher training to stay up-to-date on policies and procedures
  • Comply with performance indicators and parameters defined by the client
  • Investigate and resolve complex issues related to content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and handle customer information with security and care
  • Participate in continuous training programs to develop skills and knowledge in the role
  • Comply with all orders, instructions, and procedures related to the role

Requirements:

  • Bilingual Russian/English required
  • Experience navigating internet websites, including social media and commercial websites
  • Strong emotional intelligence and resilience
  • Comfortability reviewing internet content that may be deemed inappropriate or contain explicit material
  • Attention to detail and ability to work in a fast-paced environment
  • Logical problem-solving skills and ability to work independently
  • Availability to work various shifts and flexible scheduling
  • Experienced with Windows operating systems and strong computer skills
  • Ability to type 25 wpm and meet attendance and punctuality requirements
  • High School Graduate or GED or higher (proof required)

About Teleperformance USA:

Teleperformance is a global digital business services company that delivers advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

What We Offer:

  • Paid training and competitive wages
  • Full benefits, including medical, dental, vision, 401k, and more
  • Paid time off and employee wellness and engagement programs

Join Our Team:

We are looking for fearless people who are inspired to deliver only the best in all that we do. If you are a social media enthusiast with a passion for digital technology and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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