IT Support Specialist

5 days ago


Santa Ana, California, United States Covid Clinic Full time
Job Title: IT Support Specialist

Description:
Covid Clinic is a leading provider of COVID-19 testing services, and we are seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical staff, you will play a critical role in ensuring the smooth operation of our testing clinics and supporting our clients with their technical needs.

Key Responsibilities:

  • Administer Windows-based applications and provide technical support to clients
  • Manage user desktops and implement system patch practices and imaging
  • Create new work accounts in Google Suite and provide technical assistance as needed
  • Delve into various aspects of IT, including networking, software, hardware, routing, and medical testing device setup
  • Set up hardware and software at Covid testing sites, including Sofia machines, desktops/laptops, and networking tools

Requirements:

  • 2+ years of current IT industry experience in desktop support or a similar role
  • Proven experience handling multiple facets of IT, including software and hardware management, remote helpdesk, and networking
  • Ability to travel up to 50% of the time to support new site openings
  • Must be able to handle a fast-paced work environment and adapt to changing priorities
  • Ability to self-manage with minimal training and structure, with a strong focus on independence and initiative
  • Working knowledge of Microsoft Networking principles, such as DNS, WINS, and DHCP, is a plus
  • Working knowledge of Cisco-based routing and switching is a plus
  • Must be authorized to work in the United States and have a valid driver's license
  • Must be willing to drive a company vehicle and pass a Motor Vehicle Record (MVR) check

Work Conditions:

  • Full-time position with open availability and ability to work off-hours as needed
  • Ability to work on-site and remotely, with a focus on flexibility and adaptability
  • Sitting for extended periods of time and ability to travel up to 50% of the time
  • Mileage reimbursement provided

What We Offer:

Covid Clinic offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and fast-paced environment. If you are a motivated and detail-oriented IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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