Box Office Associate

3 weeks ago


Newport, Kentucky, United States Aeg Worldwide Inc Full time

Job Summary:

AEG Worldwide Inc is seeking a highly motivated and customer-focused individual to join our team as a Box Office Associate. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience at our venues.

Key Responsibilities:

  • Process ticket orders and collect payments in a timely and efficient manner
  • Communicate information regarding event details, seating options, and price structures to guests
  • Assist guests with inquiries and resolve any issues or concerns in a professional and courteous manner
  • Work collaboratively with the accounting department to manage budgeting, expense reports, and department costs
  • Provide excellent customer service, ensuring a positive and memorable experience for all guests

Requirements:

  • High School Diploma or equivalent required; Bachelor's degree preferred
  • Minimum 1-2 years of related work experience
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic math skills and ability to handle cash and credit transactions
  • Availability to work flexible hours, including nights, weekends, and holidays

Preferred Qualifications:

  • Previous experience working in events and knowledge of the music industry
  • Ability to lift 50 lbs without assistance
  • Positive attitude and strong customer service skills
  • Ability to work in a fast-paced environment and prioritize competing priorities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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