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Sales Associate with Keys

2 months ago

Newport, Kentucky, United States Great Lakes Ace Hardware Full time
Job Summary

This role is located at our store and is responsible for maintaining outstanding customer service, generating sales, and merchandising product. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff.

Key Responsibilities
  • Greet all customers and assist in answering questions about merchandise and locating merchandising.
  • Use the S.A.L.E.S. process to help customers find everything on their lists.
  • Complete all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
  • Receive, open, and unpack cartons or crates of merchandise, checking paperwork against items received when required, and replenish stock when necessary.
  • Display and maintain merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
  • Maintain on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness.
  • Maintain familiarity with new products and ad merchandise.
  • Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
  • Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.
  • Follow GLA policies and procedures for all transactions. Engage the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
  • Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
Additional Responsibilities
  • Assist with color matching and mixing paint
  • Assist and/or make recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.
  • Operate cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
  • Adhere to all company policies.
  • Participate in periodic team meetings.
  • A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.
Compensation Details

$15.00 per hour

Great Lakes Ace Hardware is an equal opportunity employer committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.